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Print server Windows 2008 server - print spooler keeps crashing with hpb6sy2917_x64gui.dll file error

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This issue is affecting the Windows server 2008 and the windows 7 computers as well.  Trying to identify why this has happened twice and determine how to fixit before the rest of my Server 2008  and end go down as well.  <o:p></o:p>

The error is in thehpb6sy2917_x64gui.dll on the server

This time around, I had to remove the printers and drivers with a regedit. I also removed all files pertaining to the 2917 package  in theC:\Windows\System32\spool\drivers\x64\3 folder

Last time, 10/2/15 ,  I could clean out the corrupt driver package and then reinstall on the driver on the print server and all was well again. But this time, when I reinstall the M604 and M553 drivers it brings down the print server spooler again. I am frustrated to say the least. I have installed a universal driver so I can get the users back up but would like a way to find out what is causing the print spooler to stop on a corrupt driver. No windows updates have ran in three weeks so don't  think it was an update. 

have tried forcefully clearing the queues by deleting files in C:\WINDOWS\System32\spool\PRINTERS as well... <o:p></o:p>



RDS Printing Errors

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We are using 2012r2 RDS session hosts, with Group policy mapped printers.. and some people have getting errors when trying to print a test page sporadically.  It seems like all of the printers are brand specific occurring to our Canon Printers. We are using the Universal UFR2 drivers.   We are using a 2012 print server and a 2008 r2 print server, with client side print rendering shut off on both the terminal server via group policy,  and on every printer on the print server.  Removing the printer, and then re-adding it on the session hosts normally allow the user to print.

These are the errors i am seeing on the session hosts when someone is trying to print from the 2008 r2 print server to the 2012 r2 session hosts.  We have also had this issue on our old 2008 r2 terminal servers.  

Opening CSR printer \\print.domain.local\Canon Back failed, error code 0x80070005. See the event user data for context information.

Opening CSR printer \\print.domain.local\Canon Back failed, error code 0x8004BABA. See the event user data for context information.

Thanks,

James

Printer HP Laserjet P1102 not work with RDP to Win Server 2008 x64

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Server OS=Windows Server 2008 R2 x64

Client OS=Windows 7

Printer=HP Laser Jet Professional P1102 (USB)

All last updates installed on both OS.

Printer successfully working on client workstation. Drivers are from HP, latest.

But with RDP to Server OS printer not printing. When print "try page" - appear window with text: "Page not printed correctly. Open support instruments? Yes/No"

I try install driver on Server OS. Try install XPS driver. Try install Universal HP driver. - without results: or "Page not printed correctly" either printer not printing without errors.

Can you help me?

I'll try this mention solution but problem not resolved

"Go to Computer Config -> Admin Templates -> Windows Components -> Remote Desktop Services -> RD Session Host -> Printer Redirection -> Use Remote Desktop Easy Print printer driver first –> disabled."


Printer app is blocked

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I want to install the printer, but when I click on it it says that it is blocked. It says it needs permission from the administrator. I am also the administrator, how do I give permission? Where do I go? What can I do?

Printers are disappearing from AD

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Hi Team,

I'm facing the issue that, often my printers are getting disappeared which are listed in AD. I'm restarting print spooler service every time to get listed. Any suggestion on this? Any one faced such issues.

Regards,

Karthikeyan R

How to disable Microsoft Point and Print

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Recently, my Windows 2012 R2 print server decided to start replacing users' OEM drivers with the Microsoft Point and Print driver. The MS driver doesn't allow people to use printer-specific features, and is incompatible with some important in-house applications. How can I stop this behavior? I thought about removing the Microsoft Point and Print drivers from the Print Management tool, but I don't know if that would break anything.

Using Custom Page Size With A PrintTicket

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Hey All:

I wanted to know about using custom page sizes (Print Server Form) with a WPF PrintTicket.

I wanted to do this because the PageMediaSize property gets ignored; although, if I commit the changes to the print queue,  things work just fine but I worried about race conditions.

The print driver I have uses the v3 model; is it possible to use "user defined" sizes with all v3 print drivers? and how would that be done with a WPF PrintTicket?

Thanks,

Michael.

How to view a list of printer descriptions in 2012

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Hi

I'd like to know how to view a list of print queue descriptions installed on a 2012 server;

This was very handy in 2003, as you can easily see the description field when you open printers & faxes.

I have tried a few different ways and cannot work out how to do it.

Thanks


Windows cannot connect to the printer, specified port is unknown

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When adding any one of the many printers on one of the Terminal Servers i recieve this message.

I do not have this issue on the other three Servers, just wondering if anyone else has had this issue and can share advise

Luckily it's near christmas so the school is pretty much empty

Thanks

Johno


John Miller MCTS

Getting error Connect to Printer. Windows cannot connect to the printer. Access is denied. on WIndows Server

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We are in a server 2012R2 Remote Desktop/Citrix XenDesktop environment and are having issues with non-administrators installing printers from the print server.  If an administrator installs the printer (and the driver downloads from the server), a non-administrator is then able to install the printer in their session.

Theses non-administrators are then able to install the same printer on their Windows 10 workstations but not on the server.

I configured 2 GPO's to help get this to work to no avail...


If this setting is enabled, users will only be able to point and print to printers that use package-aware drivers. When using package point and print, client computers will check the driver signature of all drivers that are downloaded from print servers.

If this setting is disabled, or not configured, users will not be restricted to package-aware point and print only." gpmc_settingname="Only use Package Point and print" gpmc_settingpath="Computer Configuration/Administrative Templates/Printers" gpmc_supported="At least Windows Vista" tabindex="0">Only use Package Point and print - Disabled

Installing printer driver Canon iR-ADV C5250/5255 PCL6 failed, error code 0x0, HRESULT 0x80070705. See the event user data for context information.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" />
  <EventID>215</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>19</Task>
  <Opcode>12</Opcode>
  <Keywords>0x8000000000000220</Keywords>
  <TimeCreated SystemTime="2016-03-06T02:31:50.676326100Z" />
  <EventRecordID>507</EventRecordID>
  <Correlation />
  <Execution ProcessID="3304" ThreadID="1692" />
  <Channel>Microsoft-Windows-PrintService/Admin</Channel>
  <Computer>computernamehere</Computer>
  <Security UserID="S-1-5-18" />
  </System>
- <UserData>
- <SetupInstallPrinterDriver xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
  <Label>InternalInstallPrinterDriverFromPackage</Label>
  <Message>pfnPSetupParseInfAndCommitFileQueue failed</Message>
  <AdditionalInfo>-</AdditionalInfo>
  <InfPath>-</InfPath>
  <DriverName>Canon iR-ADV C5250/5255 PCL6</DriverName>
  <InstallSection>-</InstallSection>
  <ProcessorArchitecture>Windows x64</ProcessorArchitecture>
  <PackageAware>Not package aware</PackageAware>
  <CoreDriverDependencies>-</CoreDriverDependencies>
  <LastError>0x0</LastError>
  <HResult>0x80070705</HResult>
  </SetupInstallPrinterDriver>
  </UserData>
  </Event>

I'm running out of ideas...any thoughts are greatly appreciated!

JC

Retired and deleted Group Policy Printers still in the registry and causing conflicts

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Server: Windows Server 2012 R2
Workstation: Windows 7, 32bit
I’m always used Group Policy\User Configuration\Preferences\Control Panel Settings\Printers section to add and update printers. If a printer or server gets retired, I change the Group Policy Printer entry to a “Delete” and let it run for several months. After that, the Delete entry gets removed from Group Policy. Once in awhile, if a user logs onto a workstation they have not logged into for several months, the login process hangs at “Applying Group Policy Printers Policy” for over 30 minutes. Usually I reboot the workstation, have them log in again, and everything is fine.

Searching through the even logs, I see many events like these in the Application Log while it was hanging:
- EventID 1000
A device or program has requested attention. Device or application: C:\Windows\System32\spoolsv.exe. Message title: \\CSR|Retired_Printer_Server\{#########-####-####-####-############} Properties.

Which is strange because that printer server was retired several years ago. It should have been deleted with a GP a long time ago, or if left behind, not conflict with anything. Searching the registry, I found entries pertaining to the #########-####-####-####-############ guid here:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\Client Side Rendering Print Provider\Servers\Retired_Printer_Server\Monitors\Client Side Port\{#########-####-####-####-############}

The bigger problem is that I’m finding registry entries for old printers and old printer servers under here:

HKey_Current_user\Printers\DevModes2
HKey_Current_user\Software\Microsoft\Windows NT\CurrentVersion\Devices
HKey_Current_user\Software\Microsoft\Windows NT\CurrentVersion\PrinterPorts
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\Client Side Rendering Print Provider\Servers\
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Hardware Profiles\0001\System\CurrentControlSet\Control\Print\Printers
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet\Hardware Profiles\0001\System\CurrentControlSet\Control\Print\Printers
HKEY_USERS\.DEFAULT\Printers\DevModePerUser
HKEY_USERS\.DEFAULT\Printers\DevModes2
HKEY_USERS\S-1-5-18\Printers\DevModePerUser
HKEY_USERS\
S-1-5-21-NNNNNNNNN-NNNNNNNNN-NNNNNNNNNN-NNNNN\\Software\Microsoft\Terminal Server Client\Servers\
HKEY_CURRENT_CONFIG\System\CurrentControlSet\Control\Print\Printers]

I can understand entries not being removed from hkey_current_user, but why HKEY_Local_Machine, HKEY_Users, andHKEY_CURRENT_CONFIG? How can I remove all these old printers and printer servers from my registry? Is there something I’m doing wrong by using the delete feature from Group Policy\User Configuration\Preferences\Control Panel Settings\Printers?

Track print jobs without using system log

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Hello,

     I have a bit of an odd question.  I'm trying to count the number of jobs (in an effort to count separator pages printed) output to our HP network printers, which all have shared print queues setup on 2 print server 2008 R2 nodes.  I've found lots of powershell scripts to parse event 307 or 805 out of the Windows System event log (after turning print logging on), which would be awesome.  Unfortunately our server team doesn't want extra stuff bogging down the log file and causing the things they want in it to be washed out (apparently they have the log relatively small).

So I'm looking for any way to count the number of jobs (preferably also with the printer name) that go through the server each day.  If anyone could even point me the right direction for a way to do that I'd appreciate it.  The only things I've come up with are installing a 3rd party tracking program (which takes multiple steps of approval/testing, which takes a while), or somehow tracking how often the file for the separator page gets accessed (which I don't even know if that's possible)

Thanks!

Shahad

Unable to take print-outs from a client redirected legacy Wincor 4915xe printer in Windows server 2008 R2 - 64-bit terminal server.

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Hi,

I need some urgent help on the below issue as i have been struggling since last 1 week for this issue. Let me describe it from the start

Here we go :- We have a Wincor 4915xe cheque book printer which is connected to a client machine (windows Xp) and we are using windows server 2008 R2- 64 bit terminal server . while logging to the terminal server we are able to see the redirected printer while giving any print job to the redirected printer it is giving us a bull shit error as " Needs troubleshooting" and in the event viewer we can see an event as " control point not found" whereas in the print server properties we can see the driver is available for both X86 and X64.

we have tried different solution to make it work while everytime we are getting the same event on all the windows server 2008 R2. could any body help me from this !!!

I am getting the below event and i have installed the printer driver manually in the windows server 2008 which shown me X64 drivers and to make it work from the client machine i have pushed the drivers of Windows\Xp X86 from the client machine.

Please let me know how to make it work and how to get rid of this event !

Your help is appreciated on this.

Event Details:-

Log Name:      Application
Source:        wnhprlm
Date:          10/9/2012 6:32:18 PM
Event ID:      1
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MUNMVS0104.ratnakarbank.in
Description:
StartJob(1240):control point not found.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="wnhprlm" />
    <EventID Qualifiers="16384">1</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-10-09T13:02:18.000000000Z" />
    <EventRecordID>2024</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MUNMVS0104.ratnakarbank.in</Computer>
    <Security />
  </System>
  <EventData>
    <Data>StartJob(1240):control point not found.
</Data>
  </EventData>
</Event>

Printservices 215 and 370 errors

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We are having issues on our network with computers locking up, network printers not showing up on users machines, machines running very slowly. It is happening to some, not all PCs on the network. Servers are Windows 2008R2.  

I have already resolved this error: 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" /> 
  <EventID>365</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>37</Task> 
  <Opcode>12</Opcode> 
  <Keywords>0x8000000000000900</Keywords> 
  <TimeCreated SystemTime="2016-03-11T02:12:09.380453400Z" /> 
  <EventRecordID>308194</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="4724" ThreadID="4708" /> 
  <Channel>Microsoft-Windows-PrintService/Admin</Channel> 
  <Computer>RFTASCMF01.rfta.com</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <UserData>
- <PrintProcEnumDataFailed xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
  <Param1>hpcpp160</Param1> 
  <Param2>126</Param2> 
  <Param3>5\hpcpp160.dll</Param3> 
  </PrintProcEnumDataFailed>
  </UserData>
  </Event>


Print and Document Services has these errors: 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" /> 
  <EventID>370</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>38</Task> 
  <Opcode>12</Opcode> 
  <Keywords>0x8000000000000900</Keywords> 
  <TimeCreated SystemTime="2016-03-11T17:14:00.518807300Z" /> 
  <EventRecordID>308200</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="448" ThreadID="6364" /> 
  <Channel>Microsoft-Windows-PrintService/Admin</Channel> 
  <Computer>RFTASCMF01.rfta.com</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <UserData>
- <PackageRegenerationForDriverFailed xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
  <Param1>Terminal Services Easy Print</Param1> 
  <Param2>Windows x64</Param2> 
  <Param3>1223 (0x4c7)</Param3> 
  </PackageRegenerationForDriverFailed>
  </UserData>
  </Event>


- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" /> 
  <EventID>215</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>19</Task> 
  <Opcode>12</Opcode> 
  <Keywords>0x8000000000000220</Keywords> 
  <TimeCreated SystemTime="2016-03-11T17:13:59.480703500Z" /> 
  <EventRecordID>308199</EventRecordID> 
  <Correlation /> 
  <Execution ProcessID="448" ThreadID="6364" /> 
  <Channel>Microsoft-Windows-PrintService/Admin</Channel> 
  <Computer>RFTASCMF01.rfta.com</Computer> 
  <Security UserID="S-1-5-18" /> 
  </System>
- <UserData>
- <SetupInstallPrinterDriver xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events">
  <Label>InternalInstallPrinterDriverFromPackage</Label> 
  <Message>pfnPSetupParseInfAndCommitFileQueue failed</Message> 
  <AdditionalInfo>-</AdditionalInfo> 
  <InfPath>C:\Windows\System32\DriverStore\FileRepository\tsprint.inf_amd64_neutral_c48d421ad2c1e3e3\tsprint.inf</InfPath> 
  <DriverName>Terminal Services Easy Print</DriverName> 
  <InstallSection>-</InstallSection> 
  <ProcessorArchitecture>Windows x64</ProcessorArchitecture> 
  <PackageAware>Not package aware</PackageAware> 
  <CoreDriverDependencies>-</CoreDriverDependencies> 
  <LastError>0x0</LastError> 
  <HResult>0x80070705</HResult> 
  </SetupInstallPrinterDriver>
  </UserData>
  </Event>

Voice callers generating blank fax pages

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We're running a Brooktrout card on a physical fax server using Microsoft Fax Service Manager and Windows Fax and Scan. We route incoming emails to a global fax mailbox, incoming and outgoing works fine.

The issue is when a voice caller (if I called the fax number from my office phone, for example) calls the fax line, a blank <1kb fax.tif file is generated and emailed out to everyone. Brooktrout said it's a Microsoft configuration issue.

Has anyone else encountered this or have any possible solutions?


Administrator cannot change printer properties on "Advanced" tab from "Devices and Printers" on Windows Server 2012 R2

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Hello, dear Colleagues.

User with administrators rights cannot change printer properties on "Advanced" tab from "Devices and Printers" on Windows Server 2012 R2. 

If to launch "Devices and Printers" on server, all printer properties on "Advanced" tab are inactive (see screen below). 

But I can change it manually with "Print Management". Features become active.

The main purpose - to uncheck "Enable advanced printing features"  with powershell scripts.

$erroractionpreference = "continue"
$colPrinters = Get-Wmiobject -Class win32_printer -computername print_server  -Filter "Name like 'printer1' or Name like 'printer2' or Name like 'printer3' or Name like 'printer4' or Name like 'printer5' or Name like 'printer6'"  # get printers on server and filter with names
        ForEach ($objPrinter in $colPrinters) { # get printer details from WMI
            If ($objPrinter.RawOnly -ne "True") { # check that Advanced printing fetaures is turned on
                Write-host $objPrinter.Name
                Write-Host $objPrinter.RawOnly
                $objPrinter.RawOnly = "True"  # Untick and update the object in WMI
                $objPrinter.Put()
            }
        } 

It works on Windows 7 workstation, but does not on print server Windows Server 2012 R2 with error

Exception calling "Put" with "0" argument(s): "Generic failure "
At \\print_server\c$\DisableAdvancedPrintingFeatures.ps1:8 char:17+                 $objPrinter.Put()+                 ~~~~~~~~~~~~~~~~~+ CategoryInfo          : NotSpecified: (:) [], MethodInvocationException+ FullyQualifiedErrorId : DotNetMethodException

Can you help me with that? Look like somethings with rights.

Thank you.

Faulting application spoolsv.exe, version 6.0.6002.22545

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I am getting following error, when this error occurs all printing stops temporarily printing and after few seconds it automatically starts functioning again.

Faulting application spoolsv.exe, version 6.0.6002.22545, time stamp 0x4d02449c, faulting module HP1100GC.dll, version 2012.831.1.57034, time stamp 0x5040613d, exception code 0xc0000409, fault offset 0x0009b99f, process id 0x1860, application start time 0x01d17dabae747c31.

Please assist.

Event 4098 GPO Printers, Item-Level Targeting 0x80070bc4

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Dear All,

I have a Windows SBS 2008 Server with a Windows Server 2008 R2 Terminal Server.  I deploy the printers using GPO, and I also do Item-Level Targeting to manage default printers.

When the user has no printers installed in his session, the deployment of the printers is going fine... The printers are installed, and the correct printer is taken as the default one.

When the user logs off, and logs on again, following messages appear in the event viewer :

The user '<user>' preference item in the 'Printer Policy' Group Policy object did not apply because it failed with error code '0x80070709 The printer name is invalid.' This error was suppressed.

--> Item-Level Targetting is no longer applied.

I already tried :

- http://social.technet.microsoft.com/Forums/en-US/winserverGP/thread/3e413556-5db6-4f26-b15f-ecdb63ae6363

- Adding the Terminal Server Computer account to the printers security

- Played around with Group Policy LoopBack Mode

- Gave the user administrator rights

-...

I really don't know what to do next and the customer is really complaining about this.

Can somebody please help me?

Kind Regards,

Koen Verbeke


Koen Verbeke ICT Consultant @ IF-IT4U bvba

Stop "Trust This Printer" prompt

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i am trying to silently add new network printers, but my users get prompted to confirm if they trust the printer... How can i keep this from happening. i have tried disabling the "Point and Print Restrictions" in GPO i have enabled the allow non-admin users to install printers option in GPO. None of them work... i am still prompted to trust the printer... i have ran gpupdate /force i have rebooted, tried another machine on the network. The environment is 2012 print server, windows 2008 DC where the GPO was created/modified and win 7 pro client system both VM and physical machine...

Thanks

Windows Server 2012 R2 and 8.1 clients - printing rederiction - RDP block some printers from being redirected

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Hello

I'm curious how to prevent our local printers to be redirected to all our clients.

When a user uses RDP to connect to our client his Printer is default but our printers are also there on list.

Now I know I can disable printer redirection and simply use "Add device" and select PC users printer but this simply won't work for us.

I know I can edit group policy by changing certain users from using certain printers and even saw "Rederict default printer" but I'm not sure how both of these options work.

Users permissions - will this policy effect only the client or? ( Don't want to block everyone who isn't administrator from printing)

Default printer - will it only rederict the printer from users PC which connects using RDP and from local resources Printer selected? Will it then set that local resources printer as default?

[ This is what I mean: http://i.imgur.com/E0KQpeE.jpg?1 ]

Found several guides on both "solutions" but some 101 full noob guidiance is required.

Thanks for reading.


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